Before you message me

A few things people ask

How do I get started?

Message me with what you need and roughly when. I’ll confirm availability, scope, and which current pricing option applies before work begins.

How does payment work?

One qualifying Quick Task is $20. Anything beyond one Quick Task moves to Hourly Help at $50/hr. Planning & Estimate is $50 upfront; if you purchase a 5- or 10-hour Support package, that full $50 is applied to the package price without reducing your service hours.

What if a task takes longer than expected?

I'll give you a heads-up as soon as I see it running over, so there are no surprises on the bill.

How does Buy Nothing service work?

Buy Nothing service is priced separately from Quick Tasks: $20 for 1–5 items or $40 for 6–10 items. It can include pickup, posting, managing interest and no-shows, reposting when needed, and a charity drop-off if items are not claimed. Furniture is not included.

How do Support packages work?

5-Hour Support is $250 and 10-Hour Support is $500. Your $50 Planning & Estimate payment is applied to the package price, and the planning already completed does not reduce the service hours you purchased.

What's your cancellation policy?

There's no cancellation or rescheduling fee — just give us as much notice as you reasonably can, since that time is reserved specifically for you.

What if my task needs a specialist?

Some jobs need a licensed or specialized provider — an electrician, a lawyer, a home health aide. MomHELP will help you find the right person either way. If you'd rather handle it yourself from there, we'll connect you directly to a trusted provider at no charge. If you'd rather we manage it, MomHELP can coordinate the whole thing — scheduling, follow-up, being there when they arrive — at our regular hourly rate. Either way, the provider's own charges are separate and go straight to them, not through MomHELP.

Not sure if it's something we do? Ask.

MomHELP handles a wide range of everyday personal and household tasks. We don't provide medical or personal care, childcare, professional advice, licensed trade work, or services that are unsafe or unlawful. If something requires a specialist, we're happy to help you find and coordinate the right person.

Still have a question? Ask directly →
Get some HELP